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Our delivery service is back with a few changes, check delivery page for more information.
Our delivery service is back with a few changes, check delivery page for more information.

Refund policy

If you are unsatisfied with any of the items in your order or any part of the delivery service from Spice Time please contact us - either by emailing us via info@spicetime.co.uk  or by telephoning 0121 333 3842 and asking for Home Delivery. If you would like to make a comment or recommendation regarding our food, then please email info@spicetime.co.uk . As we sell perishable goods, we ask that you - the customer - inspect the food once you have opened the box. If you are unhappy with the goods, please contact us immediately on 0121 333 3842 and ask for Home Delivery. We shall be happy to exchange or refund any item you feel does not our quality standards, or any item that has been damaged in transit. If we have sent you an incorrect item, please notify us as soon as possible. If you would like us to replace the incorrect item with the item that you ordered, we shall send you the correct one as soon as possible.